EXCHANGE :
 

• Customer satisfaction is extremely important to us. If you would like to make an exchange, please write to us at info@yyvertical.com Items must be returned within 30 days of purchase. The item must not be washed and must bear its original tags. Please also send us proof of purchase. Shipping is your responsibility.

• YYVertical is not responsible for items lost or damaged during return shipping. We recommend that you use a secure shipping method with a tracking number.

• We reserve the right to refuse to refund an item if it is not in new condition or if it is not packaged in its original box.

• We will notify you by e-mail when we receive the package.

DEFECTIVE OR INCORRECT ITEMS:
 

• You can contact us at info@yyvertical.com within 30 days of purchase.

• We will provide you with packing and shipping instructions. If the item is defective, we will offer a replacement or refund the price of the item and the original shipping charges.